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beyond:lic [2021/04/27 10:17] Bob Varkevisser [Why Moving Licenses use to not be possible] |
beyond:lic [2023/05/02 11:25] Bob Varkevisser [Add a new hardware license by email] |
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====== BEYOND Registration and Licensing ====== | ====== BEYOND Registration and Licensing ====== | ||
- | ===== License and Registration | + | * [[beyond: |
- | **Understanding Pangolin’s | + | ===== BEYOND |
- | LD2000 was one of Pangolin’s flagship software products and has served the laser entertainment industry well for over two decades. Pangolin’s BEYOND software built upon LD2000’s success, and provided a newer generation of software, built for the changing needs of our customers around the globe. At its inception, BEYOND was included for FREE with LD2000 software purchases (tied to QM2000 boards serial number 10400, and higher). This allowed existing LD2000 clients, to familiarize themselves with the new BEYOND software. | + | BEYOND Licenses come in two different types, and two different timeframes. |
- | The core of the LD2000 software, was the QM2000 hardware platform. The QM2000 was an incredibly advanced piece of laser control hardware, which acted as a computer in many ways, overseeing the calculation and output processes, while the software | + | ==== Hardware vs Account |
- | BEYOND | + | Licenses for BEYOND |
- | As a result of this historical model, which is also deployed presently, there are some fundamental consequences: | + | ==== Lifetime |
- | ==== Before version 5.0 ==== | + | BEYOND can be purchased either monthly or in a lifetime license. Monthly licenses are non-subscription based single purchase codes where 32 days of access start at time of activation. Lifetime licenses are full licenses that are perpetual and can be used for the lifetime of the product and include free updates to BEYOND for life. |
- | Here is a detailed overview of how the licensing for BEYOND software works before version 5.0: | + | Both license timeframes can be used with either Hardware or Account based registrations. |
- | * BEYOND is a professional level laser and multimedia control software. | + | ==== Purchasing |
- | * It gets licensed to an FB3QS, FB4, or QM2000 and works in a typical master / slave setup. | + | |
- | * So when you purchase BEYOND, you give us the serial number of your Pangolin hardware device. | + | |
- | * We then license | + | |
- | * Anytime you want to run BEYOND, just make sure that the licensed hardware (your master) is connected to you control computer. | + | |
- | * Once the master controller is connected to your computer, you can also connect other Pangolin hardware in the setup as well, to use as additional output devices (slaves). But, if the master is not connected, then your slaves will simply run the original software they came with (in most cases QuickShow or LD2000). | + | |
- | Currently we often get questions about moving a license from one hardware device to another. Here we explain why this is technically not possible. When we move a file from a hardware disk to a flash drive, let’s think about what actually happens… The computer copies the data to the flash disk, and then deletes the file on the hard disk. If we cannot delete the file on a hard disk, you can thus see why we cannot “move” or “delete” | + | Licenses can be purchased |
- | In relation to the hardware, if the hardware the software is licensed too is not functional, then the license is also not functional (because, as explained above, the license is tied to the hardware device). Basically, a license’s life, is tied to the hardware. And if the hardware dies, so does the license. NOTE: If hardware dies in the field, and cannot be repaired, in such cases Pangolin can work with a client, to move a license. As the concern that there would be a duplicate license in use, is no longer existent. As it’s originally licensed hardware, is no longer usable. | + | ===== Using Licenses |
- | We hope this helps explain why we cannot move a Pangolin | + | Activating licenses is done within the BEYOND |
- | ==== BEYOND License | + | Once you start BEYOND, go to the "License |
- | In all previous versions of BEYOND (up until 5.0), the software has been bound to a Pangolin hardware device (generally an FB3QS, FB4, or QM2000). | + | ==== Registration and License Manager ==== |
- | With BEYOND 5.0, we are adding new functionality to the software, which allows for a “PC-internet” | + | The registration and license |
- | Existing | + | The **Status** tab will help you determine what licenses |
- | **NOTE**: If a Pangolin | + | The **Registration** Tab is where you can force " |
- | NOTE FOR QM2000 CLIENTS (with serial numbers 10400 or higher): Existing licenses bundled with QM2000 hardware (serial numbers 10400 and higher) were granted for FREE to clients with those purchases. These licenses can continue to be used with BEYOND 5.0 and prior versions, without any limitations given the lifetime of the QM2000 hardware. | + | ==== The License Tab ==== |
- | If a QM2000 board (serial number 10400 or higher) with a BEYOND license fails and cannot be repaired, or if a client with a BEYOND license on a QM2000 board (serial number 10400 or higher) wants to use future versions of BEYOND (6.0 or higher), | + | When it pertains to activating licenses |
- | ===== Terms and Definitions ===== | + | * [[# |
+ | * [[# | ||
+ | * [[# | ||
+ | * [[# | ||
+ | * [[# | ||
+ | * [[# | ||
- | **Registration** | + | The first dropdown is used when using your account-based license |
- | Registration is not related to ownership; additionally, | + | |
- | **Licensing** – as a way to bind and deliver the rights to use the software. Licensing is a right to use. We keep licensing information in centralized storage system. The licensing rights must be confirmed. It can be by hardware (serials, etc.), by PCID, by internal login on exact PC, etc. The method is not important, only that there is authentication. | + | {{: |
- | (Licensing uses the registration as a transport method. | + | |
- | **Activation** - let’s use this word for "just purchased a license" | + | ==== Using an Account (Internet) Based License ==== |
- | ===== BEYOND | + | If you have purchased or use a " |
- | ==== BEYOND/ | + | {{: |
- | The QuickShow/ | + | On the right you can log in, log out and change |
- | ==== What do we register? ==== | + | On the main left window, you have your " |
- | - Application (EXE file) | + | Internet licenses allow for two logins, |
- | - Pangolin hardware | + | |
- | - Pangolin License files (detected automatically) | + | |
- | The Registration file sent to the Client PC is for the exact computer | + | |
- | ==== 4 in 1 ==== | + | Internet licenses are stored on the Pangolin server, when a license is " |
- | Registration requests | + | To set the login time and change other settings, go to the " |
- | - Registration | + | |
- | - License delivery and replacement | + | |
- | - Internet logins, sessions, etc. | + | |
- | - Activation of a new license (in New purchase case) | + | |
- | Registration work as a transport method for the data required for licensing, activations, | + | |
- | ==== Activation overview (" | + | {{: |
- | Pangolin introduces a classic method used by many software companies. The company sends an “activation code” to the client, the client enters the “activation code” into the application, | + | |
- | ==== License delivery overview ==== | + | Here you can give your license a Name, and determine |
- | During registration, we check the hardware, and If the hardware has a purchased license registered, the server will put a license into returned registration file. BEYOND/ | + | |
- | ==== Internet login overview ==== | + | When you would like to use your internet/ Account based license, all you need to do is select the licensee you wish to use and click "Start Use" on the right. This will lease the license |
- | Another classic approach to licensing control is using an internet login for authentication. | + | |
- | ==== What does it mean for me? ==== | + | To log off, and reset the logins for the license, you can also click "Stop Use" or "Stop Use all" if you have multiple licenses logged in on this pc. Note: you cannot stop use licenses that are not on this pc, or currently connected to the internet, if you lose access to that login for any reason, you can use your emergency second login, and wait for the first login to expire. |
- | In short, **if you have the internet on the show computer, you will have no problem**. Registration and licensing being handled | + | |
- | If you do not want your show computer | + | If you would like to reset the login' |
- | As well, the license type you will want to use is **hardware-based licenses** if you are okay with verifying | + | Note all these options must be completed while connected |
- | ==== Ways to get internet almost everywhere: | + | ==== Using Hardware Licenses |
- | **Phone tethering: | + | Hardware licenses are bound to specific pieces of control hardware, including FB3, FB4, And other legacy, and possible future control hardware. When new hardware is connected to the computer, |
- | Most phones and plans these days allow for wireless tethering | + | |
- | **Mobile Hotspots:** | + | {{:beyond: |
- | Many services offer global mobile hotspots which will use the cell towers data plan, one of the ones we use at pangolin is Skyroam, they offer day passes for $10 globally and is relatively low cost overall, with access in 100+ countries. | + | |
- | **Satellite internet: | + | ===== Activating a new License ===== |
- | Companies like ViaSat offer global internet coverage, while not the fastest, it will be sufficient for registration. And with companies like SpaceX and Amazon building global high speed internet satellite plants, these may become options in the future. | + | |
- | ==== If internet just is not an option | + | When you purchase a license from Pangolin or its distributors, |
- | I’m doing a laser show in the Sahara Desert, on a small island in the Pacific Ocean, or on the south pole in the winter etc. | ||
- | - There is a 7 Day grace period where registration will not be required for connected hardware (this does not count for your license, so register that licensed hardware at home). This is for any computer seeing a piece of hardware for the first time, so if you used this grace period a few months before for a piece of hardware, it will have expired and require registration. | ||
- | - If you change computers this will reset. So, you can bring multiple PC’s to push the time limit off, (just transfer settings) and you can keep operating. (keep in mind the grace period is only for first time seeing hardware) | ||
- | - Prepare your show beforehand, gather all the equipment you will be using in shop (including spares) and register before equipment is shipped off. Do this for all hardware and computers you may use on the show. | ||
- | **Best practices based on company size: (If you do not want to connect show computers to the internet)** | ||
- | - Small Laser Company, up to 10 lasers, 2 pcs | + | ==== Add a new Account |
- | - Generally, a smaller company has their fleet of lasers and computers able to be brought back to their shop. | + | |
- | - Best practices is whenever | + | |
- | - Medium laser company, 10 lasers to 40 lasers 3-10 pcs | + | |
- | - If possible, you can try and register all lasers and hardware together in shop whenever new equipment is added, this may be difficult. | + | |
- | - It is recommended to carry a non-show computer device which can handle email and transferring of files, which you will connect to the internet, in case a pc has yet to have seen any of the hardware connected. | + | |
- | - If you know which equipment you will bring for your show, you can get all the equipment out and connected to the PC(s) you will be using and register at your shop, this will ensure you wont need internet on the show site. | + | |
- | - Large laser company, 40+ Lasers 10+ PC Stations | + | |
- | - In this case you may have way to many combinations of PCs, and control hardware to get it all together at once to do, and you may be adding, replacing hardware, pcs all the time. | + | |
- | - It is recommended to ship with a pack of hardware a way to connect to the internet (any way described above) Likely a global hotspot, and a separate pc device to do email registration. | + | |
- | - Use company-based registration. We have a system of company-based registration, | + | |
- | **If registration fails; License or Hardware issues | + | For adding a new account/ Internet license, you will first need to log into your license account, license accounts are unique for this portion of software and not the same as any other account you have with pangolin. Once you have logged in, you can put the code in the box, and click redeem online. This will add your new license to your account. Which can be managed in the " |
- | If your classic hardware-based license isn’t found by the server when registering, | + | ==== Add a new Hardware License online ==== |
- | - We missed your license. While we made all the best efforts to collect ever license file over the past 10 years, we may have missed some, email [[mailto: | + | |
- | - Your license is counterfeit or licensed to counterfeit hardware. Please email [[mailto: | + | |
- | If hardware like FB3 or FB4 fails to register and is marked with an X, this hardware | + | If you have purchased a hardware-based license, ensure that the hardware you would like to bind your license to is connected, then go to this dropdown. Here you can enter in the code, select the correct |
- | - This hardware is counterfeit and will never work again, if you bought this hardware in good faith, contact [[mailto: | + | ==== Add a new hardware |
- | - The hardware was marked as stolen. If you bought this hardware in good faith, contact [[mailto: | + | |
- | - Similarly, if your hardware is stolen and you have an official police report and the serial number of the hardware, we can mark it as stolen so if it is ever used again, we can refuse it to work, and hopefully recover and return to the owner. | + | |
- | ===== Pangolin Internet License (and other license | + | If you are a user who would like to keep your show computers offline at all times, you can also activate your hardware license without direct connection to the internet. For this, use the active by email option. Enter in the code and select the correct hardware. From there you click " |
- | ==== Pangolin BEYOND Internet license | + | ==== Add a new PCID License online |
+ | PCID Licenses are a special time of computer bound license that is used mainly for NFR (Not For Resale) Licenses for development and testing. Most users will not encounter this type of license. For PCID Licenses, all you need to do is enter the code, and redeem online. | ||
- | In addition to our original hardware-based license, BEYOND 5 offers a new option – a license | + | ==== Upgrade |
- | So, the license file is a right to use, a right to do something. We will use a well-known approach – you create | + | If you have a license |
- | Basically, now you know all the main things required to know about the new Pangolin license option. | ||
- | ==== Internet | + | ===== Registration ===== |
- | Internet | + | Registration |
- | ==== Emergency license ==== | + | {{: |
- | Let consider one especially important scenario. For example, if you start the license | + | Registration is done automatically when BEYOND is first started and periodically when internet is connected, this is to help streamline licensing |
- | The typical next question is – what if second laptop also fails? Will you give me a third license? No, we do not give unlimited number | + | The process of registration allows for automatic delivery |
- | Note, the emergency license is just a second use of same license, performed with same login, same license, etc. The only difference – the second use is allowed only for emergency cases. You use same Manage Internet License | + | If you need to manually force a registration, you can go to the registration tab and either select " |
- | ==== License lifecycle ==== | + | Registrations do not expire and if there is no change in hardware in the system, there will be no need to update or re-register. This new system is particularly useful for installs that are not connected to the internet. |
- | As a way to solve the problem of a failed laptop is a to limit license lifetime by a short period of time (from hours to days) and let the software refresh the license information for a period of time, in the background. If a laptop fails, then the license becomes unused as soon the time out period occurs. In other words – instead of grabbing a whole license lifetime and binding it to your laptop, you do it piece by piece, and if something happens to your laptop, then you lose not much; only a piece of requested life cycle, and most possibly, the piece will be covered by the Emergency license. We have this system implemented, | + | ===== Reading |
- | In fact, this is critical point. I would indeed recommend using a long regeneration if you do important job. It is good to be independent from internet and do not worry about it. In silent periods you may operate | + | The Status tab of the license and registration window gives you an overview of all connected hardware and licenses for your pc. This can be particularly useful in identifying issues |
- | ==== One is one ==== | + | {{: |
- | Emergency | + | * **BEYOND**: This will show you the version currently active, and if output is enabled and file saving enabled, output continues for 40 minutes after a license |
+ | * **Hardware License**: This will list all the hardware that has been connected to this PC that has a license bound to it, if a licensed hardware is connected, it will have a green check and notate the hardware serial and what it activates. | ||
+ | * **PCID License**: If you have a PCID license, | ||
+ | * **Computer**: | ||
+ | * **Registration**: | ||
+ | * **License files in Pangolin folder**: This is all hardware-based | ||
+ | * **Hardware**: | ||
- | ==== Sessions ==== | + | On the bottom |
- | + | ||
- | When you start (activate) | + | |
- | + | ||
- | ==== Conflicting situations ==== | + | |
- | Hopefully, it never happens but expected reason of problem are computers with active long sessions that out of control and internet connection. When computer out of internet access we cannot do anything about. The only way to control lifecycle of license. If PC is out of internet, we cannot update license information on it. In other words – disconnected computers are out of our control. | + | |
- | + | ||
- | ==== Hardware vs Internet license ==== | + | |
- | + | ||
- | The truth is – there is no one solution which cover all cases. That is why we offer a few options now. Internet licenses offer some flexibility – you can start and stop it and move from PC to PC as many times as you want. Also, there is no dependency from exact hardware. You do not need to have exact FB3/FB4 with you which act like a dongle. At same time, license require internet connection from time, which adds some dependency. In opposite, hardware-based license permanently binds to exact hardware. No need to do periodic checkups, no timeouts, basically no internet dependency. If hardware broken and Pangolin Repair Center cannot fix it – Pangolin move the license to another hardware. This is great if you do permanent installation. | + | |
- | + | ||
- | Hardware based license has pre-registration period which allow to install BEYOND on new PC, copy license, connected corresponding hardware use BEYOND in pre-registration mode. This can be done without internet. In opposite, internet license require internet from the 1st moment. | + | |
- | + | ||
- | Hardware based license follow the hardware. If you share the hardware in you company then having FB3 reduce mess which can appear during sharing account data between several people. Overall, internet license designed to be a personal license which you keep for your use, on your computers. The hardware license is more professional. Having FB3 acting like a dongle simplify control and decrease dependence from internet. | + | |
- | The Internet license can only be used for newly purchased software. | + | |
- | + | ||
- | ===== What license Is right for me? ===== | + | |
- | + | ||
- | - Hardware License | + | |
- | - This is similar to how the old system works, except the license is served and bound inside of BEYOND instead of through email. You will receive your code in your email immediately after purchase, and when your hardware comes in you will want to plug it into beyond and use either “add new hardware license online” or “add new hardware license by email” if you wish to keep your PC offline. | + | |
- | - Who is this for? | + | |
- | - Installs who are offline. | + | |
- | - Large companies who don’t want their licenses bound in an account. | + | |
- | - Licenses that are regularly sub-rented out, outside of your company. | + | |
- | - Users who do not want to rely on internet ever. | + | |
- | - Internet License | + | |
- | - Internet licenses do not require hardware and are bound instead to a login. You can have many different licenses inside one account, and you can manage which pc has which licenses, and move licenses between computers at your leisure. Internet license computers require a maximum of 60 days between seeing the internet. These licenses can be activated immediately after purchase and added to your account. All pcs logged into that account can now access that license. Computers can “start use” of the license and use it to activate that license on that pc, to transfer use, “stop use” to make the license available again. Obviously during these “start” and “stop” use cases the computer needs to be connected to the internet. | + | |
- | - Who is this for? | + | |
- | - Programming machines, testing, personal use, where carrying a piece of hardware is annoying or increases cost. | + | |
- | - Companies with lots of licenses who don’t want to try and track down which hardware has which licenses, and may have 3 essentials and 1 ultimate, no need to ship that ultimate FB4 across the world if someone else needs it. | + | |
- | - Freelancers traveling with their own license. | + | |
- | - PCID license | + | |
- | - PCID licenses are licenses bound to a specific computer, it is the most cost effective and simple but most volatile. No internet is needed, and no hardware is needed. However, if the PC is broken, lost, stolen, or you just want to upgrade your PC, the license will be lost and is unrecoverable. A PCID license is for that exact PC and that PC only. Small changes like RAM upgrades and hard drive upgrades will not affect this license, but CPU and Motherboard changes will change a PC enough for the PCID license to become deactivated. | + | |
- | - Who is this for? | + | |
- | - Ultra-budget conscious applications | + | |
- | - Where immediate convenience is paramount | + | |
- | - Applying a “set and forget” license to a brand-new show computer that will always be a show computer. | + | |
- | - Development purposes and Demonstration purposes | + | |
- | + | ||
- | ===== Startup Sequence and Demo Mode ===== | + | |
- | + | ||
- | **QuickShow start up** | + | |
- | + | ||
- | The logic of start changed to more simple and easy manner. QuickShow (and BEYOND) will start independently from presence of license file or Pangolin controllers. Application start and then connect hardware, check presence of license file locally. If required, application will perform registration automatically in background, deliver and install license files. The end goal – to be automated as much as possible. | + | |
- | + | ||
- | For QuickShow we require connected FB3 or FB4 hardware (for BEYOND – connected hardware and related license file). If condition is not met, then software disable Output and Saving. Basically, it Is in demo version. Software is active, wait for hardware connection to run. It will allow output as soon as hardware connection and registration is passed. | + | |
- | + | ||
- | **Required action** – connect your Pangolin controller, connect to PC to internet, open «Registration and License Manager» by click on «Registration» menu, and in Registration tab select | + | |
- | + | ||
- | **Notification on exit** | + | |
- | + | ||
- | If any of components require registration, | + | |
- | + | ||
- | ===== BEYOND Registration and License Manager: Status Tab ===== | + | |
- | + | ||
- | Second tab of the window concentrated on one single purpose – for registration. | + | |
- | + | ||
- | IMPORTANT. Please connect your Pangolin hardware before making registration. It required, otherwise hardware will be not accepted by BEYOND. | + | |
- | + | ||
- | ==== Online registration ==== | + | |
- | + | ||
- | Online registration is the simplest and most comfortable way to do registration. Select “Register online” as shown on screenshot and click button “Register online now”. | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | At the end process software will offer to review registration report. We recommend doing this. If server will detect some problem, then it will be reflected | + | |
- | + | ||
- | Please review Status tab after registration. | + | |
- | + | ||
- | Its important to note that online registration is completed automatically every once and a while, but if you wish to register manually or Immediately if you added new hardware, you can do it manually here. | + | |
- | + | ||
- | ==== Register by email ==== | + | |
- | + | ||
- | If you wish to keep your show PC offline, and never connect It to the internet, you can register by email. | + | |
- | + | ||
- | Connect Pangolin hardware you want to be registered before making registration request file. Choose “Register by email” as shown on screenshot below. Sections for your Full Name and Email are optional. | + | |
- | Click button “Register by email…”, | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | In a few minutes automated system will send a response back with an attachment, save this attachment and transfer back to your offline show PC. | + | |
- | + | ||
- | ==== Opening registration file ==== | + | |
- | + | ||
- | Choose “Open registration file” after getting a response from automated system. Click button “Open…” and selected received file. Check Status tab to see current registration | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | Online registration and registration by email use same files. The only difference is transport method. The rest is 100% the same. | + | |
- | + | ||
- | Software keeps the track of registration sequence. Please use only the latest registration file. Previous version will be rejected. | + | |
- | + | ||
- | If software detects manipulations to these files, then it will lock you out. | + | |
- | + | ||
- | ===== BEYOND Registration and License Manager: License Tab ===== | + | |
- | + | ||
- | License tab is similar to Registration tab. “I want to” section allow you quickly go to section related to new purchase (activation of new license), license upgrade and internet license management. | + | |
- | + | ||
- | Pangolin use different license codes for new internet and hardware as well as for upgraded. In general, the process is similar for all types of license codes. | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | ==== Activation of new internet license ==== | + | |
- | + | ||
- | Choose “Add new internet license” to activate new code. Ensure that PC has internet and that BEYOND has communication with the server – status bar should show OK like shown on screenshot. | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | Internet licenses require Account. Currently Licensing server use own separated accounts. Click on Login button to login into your account. If you do not have account yet – it can be created in same window. Text of Login panel will change to | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | Enter license code and click button “Redeem online”. | + | |
- | + | ||
- | ==== New hardware license online ==== | + | |
- | + | ||
- | Prior to BEYOND 5.0, Pangolin asked you serial number of the hardware that will act like dongle for software. Starting now with BEYOND 5 you will do this yourself, by selecting the connected hardware to bind the license to. To activate new hardware license please enter License code, select hardware in drop down list and only when you are sure you chose the right hardware, the click button “Redeem online”. | + | |
- | + | ||
- | **Important** If you want moveable license, which is not dependent from hardware, then buy “internet license”. This license binds to you, not to the hardware. The cost of mobility and hardware independence - you need internet for license management. The hardware license is at opposite side – it binds to hardware and DOES NOT HAVE ANY TIME LIMIT AND DOES NOT REQUIRE THE INTERNET. It basically is not controllable by us. Once you get it – you can install it, disconnect from internet, and run the system as long as you need. No updates, no checks, nothing like that. The cost of this freedom – license bind to hardware permanently. The only exception - when FB3 or FB4 cannot be repaired by official Pangolin repair center then we gladly move the license to other hardware or internet. This rule is not applicable to QM2000. | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | Check Status tab after clicking Redeem online. | + | |
- | BEYOND 5 automatically download and install license file into folder C: | + | |
- | + | ||
- | BEYOND 5 operate with new license file. Old license files are not accepted, no need to put them into folder with BEYOND or C: | + | |
- | + | ||
- | ==== New hardware license by email ==== | + | |
- | + | ||
- | BEYOND allows you to use the registration process for license activation. It exactly same process as registration by email with one addition – registration file includes license code and your serial number of the hardware. This offline method added only for clients who want to keep their PC off the internet at all costs. We found a way how to activate hardware license for such clients. However, for obvious reasons, we cannot use " | + | |
- | + | ||
- | To active hardware license please enter license code, select Hardware serial and click “Redeem by Email”. | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | BEYOND will save registration file. Please read Registration section because process is the same. Once registration file received then open it using “Open Registration” button. New license file stored inside of registration file. Technically this is “two in one” operation – generation of new license and registration. | + | |
- | + | ||
- | We recommend using online version when possible, as it is more convenient. | + | |
- | + | ||
- | ==== Managing internet license ==== | + | |
- | + | ||
- | **Quick overview** | + | |
- | + | ||
- | Internet licenses are based on your account and licenses you have on it. Life cycle is simple – you create account and add license. After that you can start use of a license to use BEYOND. You may have multiple licenses on your account. As example you have Essentials and just bought short term Ultimate license for important job. You select license you want to use, click ”Start use” button and server generates new registration file for you which include your internet license. License use will continue till you click “Stop use” button, or session will expire. We will discuss " | + | |
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- | Let’s talk more about “stop use” of the license. In real world we need to turn off light, turn off water when we stop use it, look doors, lock cars, etc. Everything with value, we have control of access to it. Access to BEYOND is not an exception. You have a license, you need to “start use” it at the beginning of use and stop when you done. When do I need to stop use of the license? If you plan to use BEYOND on another PC, or if you plan to use BEYOND on same PC tomorrow, then probably no need to stop the license on your current PC. Can BEYOND stop use license as soon as I close application? | + | |
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- | Longer timeouts decrease independence from internet, however, increase chance of lost access if PC broke or stolen. I would say for 1st use of license it makes sense to choose most comfortable timeout, longer is not bad. If bad thing happened, you still have emergency license, and it this case shorter timeout should be taken into consideration. | + | |
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- | ==== Internet license management tab ==== | + | |
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- | Central part of window has list of available licenses on your account. To see the list of licenses you must log in (use Login button). | + | |
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- | Buttons Login, Logout and Change Password manages an access to account data. Button “Refresh list” gather new information | + | |
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- | {{: | + | |
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- | Look at screenshot above. When license in use it indicated by green colored icons. License, which is not used anywhere marked as light gray. You can “start use” such license at any time. | + | |
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- | “Start use” – start use the license on this PC now. It creates so called “session” on a server, which allow us to keep track of where you use the license. “Stop use” required to stop the license. After stop license will be shown with “light gray” icon. “Stop all” – terminated use of all internet licenses on this PC. Helpful if you have many licenses. | + | |
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- | “Renew” – refresh licenses use and grabs new license time frame from server. Use this button if you need to be offline and want to ensure you have time for offline work. | + | |
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- | “Edit” button call license settings dialog. | + | |
- | License name is a name you want to give to a license. By default, we use license-code used to create the license. | + | |
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- | Most important thigh is “Refresh rate” which defines timeout time frame, or how long you can use the license without refresh over internet. | + | |
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- | Main thing to keep in mind is, this is an “internet license” and internet will be required from time to time, specifically, | + | |
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- | ===== Pangolin License Codes ===== | + | |
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- | License codes are use for newly purchased licenses. These you receive automatically from our server after making a purchase on the pangolin.com website. These codes are used Inside BEYOND to activate your new license, no matter If it is hardware, internet, PCID or an upgrade of any of those. This code consists of two parts, first is the prefix, this tells you what type of license it Is, the rest Is just random characters for the code. | + | |
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- | Codes appear like so: | + | |
- | EHGB-JYJK-ETYN-YUNB-GASG | + | |
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- | First character can be: | + | |
- | | E | New Essentials license | | + | |
- | | A | New Advanced license | | + | |
- | | U | New Ultimate license | | + | |
- | | X | Upgrade from Essentials to Advanced | | + | |
- | | Y | Upgrade from Essentials to Ultimate | | + | |
- | | Z | Upgrade from Advanced to Ultimate | | + | |
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- | Second character: | + | |
- | | H | Hardware based license | | + | |
- | | I | Internet based license | | + | |
- | | U | Upgrade | | + | |
- | | P | Pangolin special license, not used in production | | + | |
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- | Codes consist of 5 groups of 4 characters. Code must be entered into beyond as given, including dashes. Only the first two characters have any predefined meaning, which allows the software to initially check the license, and allow the user to know what code is for which type of license. All other characters are random in the code. | + | |
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- | **License code can only be used once.** | + | |
- | Once a code is entered into BEYOND in the Registration and License Manager window, it will be " | + | |
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- | To avoid unexpected problems, buy codes directly from Pangolin. | + | |
- | Also due to the length | + | |
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- | ===== BEYOND Registration Status Bar ===== | + | |
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- | The Service and Registration status indicator is a small Icon at the bottom left most part of the Quickshow window. | + | |
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- | {{ : | + | |
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- | Top Line indicates " | + | |
- | | RED | No internet Connection or service not available | | + | |
- | | YELLOW | Communication problems (Rare, only likely in case of server problems) | | + | |
- | | GREEN | Service available. This should be normal state if PC is connected to the internet. | | + | |
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- | Middle Line indicates Registration status. | + | |
- | | RED | Registration missing, please register or check registration. | | + | |
- | | YELLOW | Registration found, but is either expired, incorrect or more, check the " | + | |
- | | GREEN | Registration found and correct, QuickShow is registered and fully operational with saving and laser output enabled. | | + | |
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- | Bottom Line indicates Pangolin " | + | |
- | | RED | No connection to assistance service. | | + | |
- | | GREEN | Connected to assistance service. | | + | |
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- | ===== Registration File ===== | + | |
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- | All registration files when either automatic registration Is completed, or manual loading of registration file will be stored on your pic in C:\Pangolin for simplicity. This folder is created automatically by QuickShow (Or BEYOND) and you will see two types of files: | + | |
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- | | Registration.PReg | Registration file. | | + | |
- | | License #####.bmp | License File. | | + | |
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- | Registration system delivers license files or registration files and will extract them into C:\Pangolin folder. Registration system may delete outdated files from this folder if they are no longer necessary. This management will happen automatically if using internet to register. | + | |
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- | License file names have 3 Sections. | + | |
- | " | + | |
- | "Bind to" Looks like "FB3 1234”. | + | |
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- | ===== Why Moving Licenses use to not be possible ===== | + | |
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- | There is not such thing is moving the license. There is – delete old and create new. Creation is easy, we do it all the time. Deleting the license is more tricky part because computers which has the license are out of our control and may be out of control of license owner. As example, you own the license and you rent it to multiple people. Multiple computers has a copy of license file and license owner cannot control it (same as Pangolin). | + | |
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- | The trickly combination appear in just two steps. As example, license assigned to some serial number. User register license on a PC, and this PC got a confirmation/ | + | |
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- | Question of how to control PC when it out of control is not easy to answer. It became bigger questions when somebody create such situation and want us to solve the problem. | + | |
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- | This is exactly how it can be solved – timeout. If you miss checkup then system stops. Now we come to more important questions – what to do if you are in a tour, in a Crouse or need to permanently install system and lock it down for years. Do you want problems with license information checkup? I doubt. So, how to solve the problem of problems created by this license information control? How to get rid of control? Easy – to give you time unlimited license. As you see – loop closed, dead end. No one solution which solves opposite demand. | + | |
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- | The solution is having two systems. One with time limit and periodic checkup. Second is a license without periodic checkup. | + | |
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- | It means… want to move? Then give control back to us. Otherwise, it just giving a second license without any technical control over existing license, which lead to dual standards, conflicts, promises, doubts, etc. | + | |
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- | Moveable license need to be born under control from day 1. | + | |
- | Permanent license should stay permanent. | + |