Differences

This shows you the differences between two versions of the page.

--- beyond:licensefaq [2025/09/16 20:59] – Lyra Letournea
+++ beyond:licensefaq [2025/09/19 15:51] (current) – Lyra Letournea
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 ====== BEYOND License system ======
-If you are having any issues with your license, or license system before contacting support it is recommended to familiarize yourself with the videos and documents below or check the "Common issues" section below.
+If you are having any issues with your license, or license system before contacting support it is recommended to familiarize yourself with the videos and documents below or check the "FAQ/ Common Concerns" section below.
 ==== Tutorial videos ====
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 ==== Why can't I stop use remotely? ====
 The lease is active no matter what, if the computer using it is online or not. Thus, the server cannot actively disable the license. Because of this you need to go to the computer with the lease and release it manually so the computer and server can handshake the end of that lease. If you continuously find yourself in this scenario, we recommend you lower the lease time on your license.
+==== I've never even needed to start use? ====
+When you first use an account-based license "code" from when you purchased, it asks if you would like to start use immediately. So it probably started your first log in for you. As well, if BEYOND accesses the internet while in use, it will try and re-lease the license automatically, and you may almost never even need to start use. This automatic lease renewal is done for convenience but may lead to inexperience with the leasing/ start use system.