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beyond:lic [2023/05/02 00:16]
Lyra Letournea
beyond:lic [2023/05/02 11:27] (current)
Bob Varkevisser [Registration]
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 When it pertains to activating licenses or managing your licenses, the most important tab to use will be the "License" Tab. The first thing to note is the dropdown next to "I want to" where you can select your action. Those are: When it pertains to activating licenses or managing your licenses, the most important tab to use will be the "License" Tab. The first thing to note is the dropdown next to "I want to" where you can select your action. Those are:
  
-  * Manage an Account (Internet) License +  * [[#using_an_account_internet_based_license|Manage an Account (Internet) License]] 
-  * Add a New Account (Intermet Managed) License +  * [[#add_a_new_account_internet_managed_license|Add a New Account (Intermet Managed) License]] 
-  * Add new hardware license online +  * [[#a#add_a_new_hardware_license_online|Add new hardware license online]] 
-  * Add a new hardware license by email +  * [[#add_a_new_hardware_license_by_email|Add a new hardware license by email]] 
-  * Add a new PCID License online +  * [[#add_a_new_pcid_license_online|Add a new PCID License online]] 
-  * Upgrade a license online+  * [[#upgrade_a_license_online|Upgrade a license online]]
  
 The first dropdown is used when using your account-based license and using your internet licenses. The rest are for activating licenses via codes when purchasing new or upgrades to licenses.  The first dropdown is used when using your account-based license and using your internet licenses. The rest are for activating licenses via codes when purchasing new or upgrades to licenses. 
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 ==== Add a new hardware license by email ==== ==== Add a new hardware license by email ====
  
-If you are a user who would like to keep your show computers offline at all times, you can also activate your hardware license without direct connection to the internet. For this, use the active by email option. Enter in the code and select the correct hardware. From there you click "redeem by email" and it will save a registration file. From there you can mov ethe file to a separate computer and email the file to activate@pangolin.com. in a few moments you will receive an email back with a different file, move that back over your show computer and "Open Registration" This will activate the license, and let your computer know the license is good to go. +If you are a user who would like to keep your show computers offline at all times, you can also activate your hardware license without direct connection to the internet. For this, use the active by email option. Enter in the code and select the correct hardware. From there you click "redeem by email" and it will save a registration file. From there you can mov ethe file to a separate computer and email the file to [[activate@pangolin.com]]. in a few moments you will receive an email back with a different file, move that back over your show computer and "Open Registration" This will activate the license, and let your computer know the license is good to go. 
  
 ==== Add a new PCID License online ==== ==== Add a new PCID License online ====
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 The process of registration allows for automatic delivery of licenses, this allows users who are connected to the internet to just connect licensed hardware and the server will take care of the rest and activate that license on that pc. This improves the process form the previous licensing system where users had to manually move and paste license files into the BEYOND folder on the PC. This data is stored in a separate file on its own in BEYOND in C:\Pangolin and allows for multiple BEYOND installs to access the same license data.  The process of registration allows for automatic delivery of licenses, this allows users who are connected to the internet to just connect licensed hardware and the server will take care of the rest and activate that license on that pc. This improves the process form the previous licensing system where users had to manually move and paste license files into the BEYOND folder on the PC. This data is stored in a separate file on its own in BEYOND in C:\Pangolin and allows for multiple BEYOND installs to access the same license data. 
  
-If you need to manually force a registration, you can go to the registration tab and either select "Register online" and register online now or register by email and follow the process of saving the registration file, moving that file to a new PC, emailing that file to activate@pangolin.com, receiving a separate file, and moving back to the original pc, and uploading. This allows users to register on computers that are intended to never be connected to the internet. +If you need to manually force a registration, you can go to the registration tab and either select "Register online" and register online now or register by email and follow the process of saving the registration file, moving that file to a new PC, emailing that file to [[activate@pangolin.com]], receiving a separate file, and moving back to the original pc, and uploading. This allows users to register on computers that are intended to never be connected to the internet. 
  
 Registrations do not expire and if there is no change in hardware in the system, there will be no need to update or re-register. This new system is particularly useful for installs that are not connected to the internet.  Registrations do not expire and if there is no change in hardware in the system, there will be no need to update or re-register. This new system is particularly useful for installs that are not connected to the internet. 
  
-===== Reading the Status Tab =====+===== Reading and using the Status Tab =====
  
 The Status tab of the license and registration window gives you an overview of all connected hardware and licenses for your pc. This can be particularly useful in identifying issues with your setup, install, licenses or hardware. And support technicians may ask for information from this tab. The sections are listed in groups and information pertaining to those groups, they are below. The Status tab of the license and registration window gives you an overview of all connected hardware and licenses for your pc. This can be particularly useful in identifying issues with your setup, install, licenses or hardware. And support technicians may ask for information from this tab. The sections are listed in groups and information pertaining to those groups, they are below.
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   * **BEYOND**: This will show you the version currently active, and if output is enabled and file saving enabled, output continues for 40 minutes after a license is disconnected and saving is disabled 2 weeks after license is disconnected.    * **BEYOND**: This will show you the version currently active, and if output is enabled and file saving enabled, output continues for 40 minutes after a license is disconnected and saving is disabled 2 weeks after license is disconnected. 
-    * **Hardware License**: This will list all the hardware that has been connected to this PC that has a license bound to it, if a licensed hardware is connected, it will have a green check and notate the hardware serial and what it activates.  +   * **Hardware License**: This will list all the hardware that has been connected to this PC that has a license bound to it, if a licensed hardware is connected, it will have a green check and notate the hardware serial and what it activates.  
-    * **PCID License**: If you have a PCID license, it will show up here and give expiration details +   * **PCID License**: If you have a PCID license, it will show up here and give expiration details 
-    * **Computer**: Details about your computer system will be listed, including the desktop name, BEYOND build, and the computers date and time.  +   * **Computer**: Details about your computer system will be listed, including the desktop name, BEYOND build, and the computers date and time.  
-    * **Registration**: If there is a green check, a registration file is located on the pc and is valid. It will let you know when the registration was last updated.  +   * **Registration**: If there is a green check, a registration file is located on the pc and is valid. It will let you know when the registration was last updated.  
-    * **License files in Pangolin folder**: This is all hardware-based license files stored on the PC, mostly similar to the "Hardware license" category, but will list old style .bmp file licenses as well. +   * **License files in Pangolin folder**: This is all hardware-based license files stored on the PC, mostly similar to the "Hardware license" category, but will list old style .bmp file licenses as well. 
-    * **Hardware**: This is where all connected hardware will be detected, if not registered, it will be greyed out, but once registered, it will show up with an "OK (registered genuine product)" normally. +   * **Hardware**: This is where all connected hardware will be detected, if not registered, it will be greyed out, but once registered, it will show up with an "OK (registered genuine product)" normally. 
  
 On the bottom you will see the details option, if you select any line in the status window, there may be more information that is not displayed, and you can use that to look at more details of things like licenses and registrations.  On the bottom you will see the details option, if you select any line in the status window, there may be more information that is not displayed, and you can use that to look at more details of things like licenses and registrations. 
beyond/lic.1682979412.txt · Last modified: 2023/05/02 00:16 by Lyra Letournea