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Laser Show Technology for Lighting Professionals

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quickshow:lic_faq [2021/04/27 16:48]
Bob Varkevisser [Best practices based on company size:]
quickshow:lic_faq [2022/02/17 16:03] (current)
Bob Varkevisser [License server connections]
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 ===== If internet just is not an option: ===== ===== If internet just is not an option: =====
 I’m doing a laser show in the Sahara Desert, on a small island in the Pacific Ocean, or on the south pole in the winter etc. I’m doing a laser show in the Sahara Desert, on a small island in the Pacific Ocean, or on the south pole in the winter etc.
-  - There is a Day grace period where registration will not be required for connected hardware (this does not count for your license, so register that licensed hardware at home). This is for any computer seeing a piece of hardware for the first time, so if you used this grace period a few months before for a piece of hardware, it will have expired and require registration. +  - There is a 31 Day grace period where registration will not be required for connected hardware (this does not count for your license, so register that licensed hardware at home). This is for any computer seeing a piece of hardware for the first time, so if you used this grace period a few months before for a piece of hardware, it will have expired and require registration. 
   - If you change computers this will reset. So, you can bring multiple PC’s to push the time limit off, (just transfer settings) and you can keep operating. (keep in mind the grace period is only for first time seeing hardware)   - If you change computers this will reset. So, you can bring multiple PC’s to push the time limit off, (just transfer settings) and you can keep operating. (keep in mind the grace period is only for first time seeing hardware)
   - Prepare your show beforehand, gather all the equipment you will be using in shop (including spares) and register before equipment is shipped off. Do this for all hardware and computers you may use on the show.    - Prepare your show beforehand, gather all the equipment you will be using in shop (including spares) and register before equipment is shipped off. Do this for all hardware and computers you may use on the show. 
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   - The hardware was marked as stolen. If you bought this hardware in good faith, contact [[mailto:support@pangolin.com|support@pangolin.com]] with details about how you acquired this hardware, we will work with you to return this to its proper owner, and get you into a new piece of pangolin hardware.   - The hardware was marked as stolen. If you bought this hardware in good faith, contact [[mailto:support@pangolin.com|support@pangolin.com]] with details about how you acquired this hardware, we will work with you to return this to its proper owner, and get you into a new piece of pangolin hardware.
       - Similarly, if your hardware is stolen and you have an official police report and the serial number of the hardware, we can mark it as stolen so if it is ever used again, we can refuse it to work, and hopefully recover and return to the owner.        - Similarly, if your hardware is stolen and you have an official police report and the serial number of the hardware, we can mark it as stolen so if it is ever used again, we can refuse it to work, and hopefully recover and return to the owner. 
 +
  
 ===== Further questions or concerns ===== ===== Further questions or concerns =====
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 As always, you can contact [[mailto:support@pangolin.com|support@pangolin.com]] if you have any questions about the Registration and license system, we are happy to help and find the best solution for your application! As always, you can contact [[mailto:support@pangolin.com|support@pangolin.com]] if you have any questions about the Registration and license system, we are happy to help and find the best solution for your application!
  
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 +[[quickshow:|Go Back]]
quickshow/lic_faq.1619534924.txt · Last modified: 2021/04/27 16:48 by Bob Varkevisser